Cancellation regulations

In principle, we apply the
General Terms and Conditions for the Hotel Industry (AGBH's)
with the accompanying cancellation policy, which is as follows:

  • 3 months to 1 month before arrival date: 40% of the arrangement price
  • 1 Monday to 1 week before the arrival date: 70% of the arrangement price
  • 7 days before the arrival date: 90% of the arrangement price

European Travel Insurance

Sometimes it can happen that a booked trip must be cancelled for unforeseeable reasons. In addition, cancellation fees are then usually due. To protect our guests in this case, we recommend the conclusion of a travel insurance. In addition to the services:

  • Trip cancellation
  • Trip interruption
  • Late arrival
  • Involuntary holiday extension
  • Search and rescue including helicopter rescue

insurance coverage is also included with Europäische Reiseversicherung for Covid-19. You can find info on this HERE

Further information on the HOTELSTORNO PLUS cancellation package can be found at HERE

You can take out your travel insurance on this link. HERE